Principles for Insurers
- Share via
The Insurance Marketplace Standards Assn., created by life insurers, has set six basic principles of conduct required for insurers to receive its certification:
* Do business with high standards of honesty and fairness and give customers the kind of service the company would demand for itself.
* Provide competent sales and service that focus on individual customers’ needs.
* Compete actively and fairly.
* Use advertising and sales materials that are clear, honest and fair.
* Handle customer complaints and disputes fairly and expeditiously.
* Maintain a system of supervision and review to ensure that the company complies with the principles.
Inside the business of entertainment
The Wide Shot brings you news, analysis and insights on everything from streaming wars to production — and what it all means for the future.
You may occasionally receive promotional content from the Los Angeles Times.
