Silicon Valley aims to delight

Instagram co-founder Kevin Systrom: “If you delight people even a little bit with a simple solution, it turns out it goes very far.” (Eric Piermont / AFP/Getty Images)

May 9, 2013 11:20 AM PT

“Delight” is the latest buzzword that many technology companies use to describe how they want users of their products of services to feel.

Twitter and Square co-founder Jack Dorsey: “We can consistently delight the world with all the information we can bring them.” (Peter DaSilva / For The Times)

Business

Silicon Valley aims to delight

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