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TSA ousts security chief amid furor over long lines and allegations of mismanagement

Passengers at Chicago's O'Hare International Airport wait in line to be screened at a TSA checkpoint on May 16.
(Scott Olson / Getty Images)
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Amid reports of excessively long security lines at airports and other management problems, the head of security operations at the Transportation Security Administration has been replaced.

“Kelly Hoggan has been removed from his position as head of security at TSA,” the House Committee on Oversight and Government Reform posted on Twitter on Monday.

The Associated Press obtained a memo sent by TSA Administrator Peter Neffenger that does not mention Hoggan but names a temporary replacement.

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“Darby LaJoye will serve as the Acting Assistant Administrator of the Office of Security Operations,” Neffenger wrote Monday in the memo addressed to TSA senior leaders. “Darby LaJoye is an experienced Federal Security Director with successful leadership tours at two of the nation’s largest airports, Los Angeles International Airport in California and John F. Kennedy International Airport in New York.”

LaJoye is a deputy assistant administrator at the agency. The TSA did not say where Hoggan has been reassigned.

The oversight committee said Hoggan received more than $90,000 in bonuses over a period from late 2013 to late 2014.

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About a year later, a report from the Homeland Security inspector general’s office revealed that agency employees failed to find explosives, weapons and other dangerous items in more than 95% of covert tests at multiple U.S. airports.

That report and allegations of other mismanagement within TSA have drawn congressional scrutiny and promoted multiple hearings on Capitol Hill.

Hoggan’s ouster also comes amid growing concerns of massive security lines at airports this summer. The long lines have been blamed in part on more travelers during the busy summer travel season and a shortage of screening officers manning checkpoints.

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Neffenger has also attributed some security line woes to fewer people than anticipated applying for the government’s PreCheck program, which allows passengers to move through security faster after submitting to a background check.

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In recent weeks, there have been reports of thousands of people missing flights because of the lengthy wait times. Particularly severe problems have been reported in Chicago, and Neffenger last week was in the city meeting with local officials to discuss the situation.

In his memo Monday, Neffenger also said that “[a]t Chicago O’Hare International Airport, a new leadership team is now overseeing screening operations.”

He said that and other adjustments, including the LaJoye appointment, “will enable more focused leadership and screening operations at critical airports in the national transportation system.”

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