Bill would require companies offering online registration to also provide online cancellation
Assemblyman Mike Gatto (D-Glendale) on Wednesday introduced a bill that would require companies that allow online registration to also provide consumers the ability to cancel services online.
While many companies make it easy to sign up for services — whether it’s cable, phone or Internet — it’s often difficult to cancel those services, requiring phone calls that can be time consuming.
Assemblyman Mike Gatto (D-Glendale) introduced a measure on Wednesday that would require companies that allow consumers to sign up for services online to also be able to cancel those services online.
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“AB 2867 allows Californians to conveniently unsubscribe from a service with a simple click of the mouse. It just makes sense, that if you are able to sign up for a service online, you should also be able to cancel it the same way,” Gatto said in a statement.
“There are times when we, as the legislature, need to step in to protect consumers and make people’s lives a little easier. This is one of those times,” he added.
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Mark Kellam, mark.kellam@latimes.com
Twitter: @LAMarkKellam
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