What the Embassies Do . . .
* Replace lost passports within 24 hours.
* Provide a list of English-speaking doctors and dentists.
* Help arrange adequate medical treatment or evacuation to the U.S. if you’re injured or seriously ill.
* Help contact your family, bank or employer to arrange for funds to be sent.
* Assist in arranging a repatriation loan if you are unable to pay for your return to the U.S. You must surrender your passport until the debt is repaid and collateral may be required.
* Visit you and see that your rights are protected if you are arrested. They can help you find legal representation and, if you choose, inform your family or friends.
* Answer questions about U.S. customs.
And What They Don’t Do
* Make hotel reservations or arrange accommodations.
* Locate missing luggage.
* Lend funds outside of the strict repatriation process.
* Provide local residence or driving permits.
* Act as interpreters or translators.
* Post bail, perform marriages, find employment.
* Provide sports scores or information on U.S. news events.
* Serve as a mail drop or forwarding mail.
* Settle disputes with hotel managers or local airlines.
In all of the above cases, embassy or consulate staff can be expected to point a traveler in the direction of competent local assistance.
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